Refund Policy
Refund Policy
Refund rules and timelines for Clyro Tech Solutions products and services.
Last updated: February 2026
General Refund Policy
We stand behind our products and services. Refunds are available under the conditions outlined below.
- All refund requests must be submitted within the specified timeframe.
- Refund eligibility may vary by product or service.
- Proof of purchase is required for all requests.
Refund Eligibility
To be eligible for a refund, you must meet the following conditions:
- Requests must be submitted within 30 days of purchase.
- The product or service must be in its original condition.
- Provide proof of purchase (invoice or receipt).
- The issue must not result from misuse or improper installation.
Non-Refundable Items
The following items are generally non-refundable:
- Products purchased on final sale or clearance.
- Products modified or customized per your request.
- Digital products that have been downloaded or accessed.
- Custom or bespoke development services after delivery.
Refund Process
To request a refund, follow these steps:
- Contact support at clyrotech1@gmail.com with your order details.
- Include your reason for requesting a refund and any relevant documentation.
- We will review your request and respond as soon as possible.
- If approved, the refund will be processed to the original payment method.
Refund Timeline
Once your refund is approved:
- Digital products: processed immediately after approval.
- Physical products: allow 5-10 business days for processing.
- Banks or card providers may take additional time to credit your account.
Partial Refunds
In some cases, we may issue a partial refund based on usage or license activity.
- Partial refunds are assessed on a case-by-case basis.
- Refund amounts will be communicated before processing.
- Eligibility depends on product type and usage history.
Exchanges
If you received a defective or incorrect product, we will replace it free of charge.
- Contact support within 30 days of purchase.
- Provide photos and details of the issue.
- We will coordinate replacement once the issue is verified.
Contact Support
If you have questions about our refund policy or need assistance, reach out to us.
- Email support for refund questions or order issues.
- Provide your order details for faster assistance.
- We respond as quickly as possible during business hours.
Email: clyrotech1@gmail.com
Phone: +92 307 6924116
Response time: 24-48 hours